UX Content Designer

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<aside> 👋 Hi there! I help companies write data-driven microcopy, develop brand voice and style guides, and build content design systems from scratch.

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Portfolio

Contact

📧 [email protected]

🔗 linkedin.com/in/sara-border/

📅 Book a meeting with me!

🎨 Check out my UX content design portfolio

Experience

Senior UX Content Designer

Smartsheet, Remote – (Jun 2023 - Mar 2024)

• Created guidelines for and trained Smartsheet’s proprietary AI assistant to ensure correct brand voice, tone, and terminology use
• Drove content vision and managed strategic content needs in all phases of the product design process for multiple features, identifying patterns, research, and priorities
• Created and maintained content tools and guides to ensure consistency across user experiences
• Documented and communicated with guidelines and principles
• Influenced, educated, and adapted to stakeholders

UX Content Designer

Cisco Webex, Remote – (Dec 2017 - Mar 2023)

• Founded the UX writing and content design practice and process at Cisco
• Evolved the brand voice guidelines, style guide, and content design system
• Started as the sole UX writer, then grew a team of 10 UX content designers